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Has HALion Player been discontinued?

 
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T
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Joined: 24 Dec 2005
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PostPosted: Sun Jun 20, 2010 11:58 am    Post subject: Has HALion Player been discontinued? Reply with quote

The stores have it, but I can't find it on Steinberg's site. Thanks.
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Eckhard Doll
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Joined: 01 Dec 2004
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Location: Steinberg HQ

PostPosted: Mon Jun 21, 2010 10:02 am    Post subject: Reply with quote

It is sold out by now and to my knowledge the stores won't be able to order new stock. Sorry!
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PascalVB
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Joined: 31 Jan 2010
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PostPosted: Mon Jun 21, 2010 11:32 am    Post subject: Reply with quote

I ordered a copy of Halion Player about 10 days ago using the Steinberg online shop.
Does this mean I will not receive it? I already paid for it by bank.
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Eckhard Doll
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PostPosted: Mon Jun 21, 2010 11:35 am    Post subject: Reply with quote

If you got a confirmation, then you should receive it. If in doubt, please contact Asknet using the contact details in the emails they sent you.
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PascalVB
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Joined: 31 Jan 2010
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PostPosted: Mon Jun 21, 2010 11:58 am    Post subject: Reply with quote

I got a confirmation, but it's been over 10 days now since I ordered it.
I sent them a mail and they replied saying "it is backordered", whatever that means.
In my opinion this means that they do not have it in stock, so I am wondering whether I will still receive it.
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Eckhard Doll
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PostPosted: Tue Jun 22, 2010 8:10 am    Post subject: Reply with quote

I have already forwarded this to Sales. As soon as I have some info, I'll let you know!
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Eckhard Doll
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Posts: 1763
Location: Steinberg HQ

PostPosted: Tue Jun 22, 2010 10:38 am    Post subject: Reply with quote

I just heard that Asknet will contact you soon. The HALion Player was indeed out of stock so you will get a refund.
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